SyrWing Privacy Policy

Effective date: 24/01/2024

At SyrWing, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our order coordination and handling services, visit our website, or communicate with us.
By using our services, you agree to the terms of this Privacy Policy.

1. Information Collection

We may collect the following types of information:

  • Personal information, such as your name, email address, phone number, and address, which you provide when you contact us, create an account, or request coordination services.

  • Order and package-related information, including sender and recipient details, addresses, contact numbers, declared content descriptions, and declared values, provided solely for coordination purposes.

  • Technical information, such as IP address, browser type, device information, and operating system, automatically collected when you visit our website.

2. Information Use

We use the collected information to:

  • Provide and improve our order coordination, temporary receiving address, and handling services.

  • Assist you in arranging shipping with licensed third-party carriers selected by the client.

  • Communicate with you regarding your requests, coordination status, account-related matters, or service updates.

  • Maintain the security, performance, and functionality of our website.

  • Comply with applicable legal obligations and protect our rights and the rights of others.

SyrWing does not provide shipping, transportation, or logistics services.

3. Information Sharing

We may share your information with:

  • Licensed third-party carriers, selected by the client, solely for the purpose of arranging shipment delivery.

  • Service providers, such as payment processors, hosting providers, IT service providers, or communication tools, who assist us in operating our services.

  • Legal or governmental authorities, when required by law, court order, or to protect our legal rights.

SyrWing does not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill coordination purposes, comply with legal requirements, or resolve disputes, unless a longer retention period is required or permitted by law.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If such information is identified, it will be deleted promptly.

7. Third-Party Websites

Our website may contain links to third-party websites. SyrWing is not responsible for the content, policies, or privacy practices of such websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Material changes will be communicated through our website or via email when required.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@syrwing.com

Administrative Office:
Nişantaş Mah. Dr. M. Hulusi Baybal Cad.
H. Uluşahin İş Merkezi B Block No:5 D:608
Selçuklu / KONYA

Temporary Receiving Address (Coordination Purposes Only):
Fevziçakmak Mh. 10553 Sok. No:11
Karatay / KONYA

Legal Notice

SyrWing provides order coordination, handling, and administrative support services only.
Shipping and transportation services are carried out exclusively by licensed third-party carriers.
SyrWing is not a carrier, freight forwarder, or logistics service provider.