SyrWing Privacy Policy

Effective date: 24/01/2024

At SyrWing, we value your trust and are committed to the protection of your personal information. This Privacy Policy explains how we collect, use, and share the information that you provide to us when you use our shipping services, visit our website, or communicate with us. By using our services, you agree to the terms of this Privacy Policy.

1. Information Collection

We may collect the following information:

  • Personal information, such as your name, email address, phone number, and physical address, which you provide to us when you use our services, create an account, or communicate with us.
  • Information about your shipments, including the sender’s and recipient’s names, addresses, phone numbers, and the content and value of the shipment.
  • Technical information, such as your IP address, browser type, and operating system, which we automatically collect when you visit our website.

2. Information Use

We use the information we collect to:

  • Provide and improve our services, including shipping goods, providing free addresses, and purchasing products on your behalf.
  • Communicate with you about your shipments, account, and other matters related to our services.
  • Analyze usage patterns and improve the functionality and security of our website.
  • Comply with legal obligations and protect our rights and the rights of others.

3. Information Sharing

We may share your information with:

  • Shipping companies, such as DHL, FedEx, Aramex, SMSA, TNT, and UPS, for the purpose of fulfilling your shipments.
  • Third-party service providers, such as payment processors, IT vendors, and marketing agencies, who assist us in providing and improving our services.
  • Law enforcement agencies, courts, or other governmental authorities, in response to a lawful request or to protect our rights or the rights of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by email or by posting a notice on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]

or at our administrative office:

Nişantaş Mah. Dr.M. Hulusi Baybal Cad. H.Uluşahin İş Merkezi B Block No:5 D:608 Selçuklu / KONYA

or at our warehouse:

Fevziçakmak Mh. 10553 sok, No: 11 Karatay/KONYA

We will do our best to respond to your inquiry as soon as possible.