Refund and Returns Policy

Thank you for using SyrWing for your shipping needs. Our Refund and Returns Policy outlines the conditions under which goods can be returned and refunds can be requested.


  • Returns must be initiated within 14 days of receiving your shipment.
  • Returned items must be in their original condition and packaging.
  • Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong or defective item).


  • Refunds are processed upon receipt and inspection of the returned item.
  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable, except in cases of service errors.

Non-returnable Items

Certain types of goods cannot be returned, including perishable goods, custom products, and personal care items.


We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected].

Shipping Returns

To return your product, mail it to our Warehouse address: Fevziçakmak Mh. 10553 sok, No: 11 Karatay/KONYA.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at [email protected].

Note: This policy is subject to change without notice and was last updated on 24/01/2024.